English Programs
Hospitality English
Confident, guest-ready English for hotels, restaurants, tourism, and customer service teams.
Hospitality runs on communication. This program builds the practical English your team needs to welcome guests, handle requests, and turn difficult moments into great service.
Lessons are built around real front-of-house situations — check-ins, reservations, recommendations, and resolving complaints with warmth and clarity.
What you will practice
What you will be able to do
Welcome and assist guests naturally and professionally.Take reservations and handle requests over phone and in person.Respond to complaints and recover the guest experience.Communicate clearly with international visitors.
Who it is for
Hotel staff, restaurant teams, tour operators, and anyone in customer-facing tourism roles.
Bring Hospitality English to your team
Ask about group and corporate training tailored to your property.